University Canine Learning Academy, LLC will endeavor to create as safe an environment as possible for the training of my dog and will endeavor to offer only sound, safe and responsible training and training instruction. However, I recognize that University Canine Learning Academy, LLC is not responsible for any unintentional errors, omissions or incorrect assertions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service. Further, I am and will remain responsible for my dog’s actions at all times. I here by agree to abide by the rules and policies of University Canine Learning Academy, LLC training classes as set forth in this contract. I understand that attendance of dog training class is not without risk to me, members of my family, guests who may attend, or to my dog. In consideration of and as inducement to the acceptance of my application for training membership in this training class, I here by agree to indemnify and hold harmless University Canine Learning Academy, LLC, its officers, directors, instructors, agents, employees and/or representatives of any and all claims, or claims by any member of my family, or accompanying guests of mine of injury, cost or damages to myself, my dog or any handler sponsored by me both in class and out of class. In addition, I agree that I will defend and indemnify University Canine Learning Academy, LLC for any injury, expense, cost, or damages to any dog handlers or dogs, whether sponsored by me or not, or to third parties arising out of my own actions or the actions of my dog. UCLA Dogs reserves the right to refuse service to any client without notice. I have read the above-stated provisions and agree to accept those responsibilities.
Missed classes
The client assumes full responsibility for attending classes for which they sign up, not including those cancelled by UCLA Dogs. The availability of make-up classes is not guaranteed.
Image Use
Client acknowledges that classes and private sessions may be video taped for teaching purposes, and waives all rights to said images.
Refunds
A full refund will be granted if the client cancels 48 hours or more prior to the 1st class. A partial refund will be available if the client cancels after 1st class, less the cost of single session plus a handling fee.
Credit only will be available toward other services if the client cancels after attending more than 1 class. Credit will be less the price of attended sessions.
Clients are not considered having dropped out of a class until and unless they contact UCLA Dogs directly informing us that is their intent.
Credit must be used within 30 days. After 30 days, the client credit is forfeit. No refunds will be issued for Drop-In classes or play sessions. This policy is subject to change without notice for future services.
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